Terms of service

VitaminLore Terms of Service (Terms & Conditions)

Effective Date: June 6, 2026

Welcome to VitaminLore (operated by MassageChi Company, its owners, officers, employees, agents, affiliates, successors, and assigns; collectively referred to as “VitaminLore,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website (vitaminlore.com and vitaminlore.myshopify.com), services, and products.

By accessing or using our Site, placing an order, or creating an account, you agree to be bound by these Terms. If you do not agree, do not use our Site or purchase our products.

1. Eligibility and Age of Majority

You must be at least 18 years of age (or the age of majority in your jurisdiction, whichever is greater) to use our Site or purchase any products. By using the Site or placing an order, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

We do not knowingly collect information from or sell to minors. If we discover a user is under the eligible age, we reserve the right to terminate the account and cancel any orders.

2. Product Information, Use, and Customer Responsibility

VitaminLore is an online retailer offering dietary supplements, vitamins, sports nutrition products, and related items (the “Products”) primarily through dropshipping via third-party partners. We do not manufacture, test, or formulate any Products.

You acknowledge and agree that:

  • You are solely responsible for understanding the Products you purchase, including their intended use, potential benefits, ingredients, warnings, side effects, interactions with medications or conditions, and suitability for your personal health situation.
  • Prior to placing any order, you have conducted your own research (or consulted qualified healthcare professionals) and fully accept all risks associated with consuming the Products.
  • The Products are dietary supplements and not intended to diagnose, treat, cure, mitigate, or prevent any disease. All information on our Site is for educational purposes only and is not medical advice.
  • Individual results vary. You assume full responsibility for any outcomes (positive or negative) from using the Products.

By completing a purchase, you confirm you are knowledgeable about the Product(s), have read and understood all labels/warnings, and accept full personal responsibility for their consumption.

3. Orders, Pricing, and Payments

  • All orders are subject to acceptance and availability.
  • Prices are subject to change without notice. We reserve the right to cancel or limit orders if we suspect fraud, error, or violation of these Terms.
  • Payments are processed securely via third-party providers (e.g., Stripe). You agree to provide accurate payment information and authorize charges.
  • Taxes, shipping, and handling are calculated at checkout and are your responsibility.

4. Shipping, Returns, and Refunds

Shipping and returns are governed by our separate Shipping Policy and Return Policy, which are incorporated by reference. Due to the nature of supplements, returns are strictly limited to unopened, sealed products in original condition.

5. Disclaimers and Limitation of Liability

Our full Disclaimer (including no warranties, assumption of risk, and liability transfer to manufacturers/distributors) is incorporated by reference.

To the fullest extent permitted by law, VitaminLore shall not be liable for any damages arising from your use of Products or the Site, including but not limited to health-related issues, side effects, or interactions.

6. Indemnification

You agree to indemnify, defend, and hold harmless VitaminLore from any claims, losses, liabilities, damages, and expenses (including attorneys’ fees) arising from:

  • Your violation of these Terms.
  • Your purchase or use of any Product.
  • Any inaccurate information you provide.
  • Your breach of applicable laws.

7. Intellectual Property

All content on the Site (text, images, logos, etc.) is owned by VitaminLore or its licensors and protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without prior written consent.

8. Prohibited Conduct

You agree not to:

  • Use the Site for unlawful purposes.
  • Submit false or misleading information.
  • Attempt to circumvent security measures or engage in fraud.
  • Resell Products without authorization.

9. Termination

We reserve the right to terminate or suspend your access to the Site or any order at our discretion, without notice, for any reason, including violations of these Terms.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Texas, without regard to conflict of laws principles. Any disputes shall be resolved exclusively in the state or federal courts located in Denton County, Texas.

You agree to resolve any disputes first through good-faith negotiation. To the extent permitted by law, you waive any right to class action participation.

11. Changes to Terms

We may update these Terms at any time. Continued use of the Site after changes constitutes your acceptance of the revised Terms. We encourage you to review them periodically.

12. Contact Us

For questions about these Terms, contact us at support@vitaminlore.com or through our website contact form.

By using VitaminLore, you acknowledge that you have read, understood, and agree to these Terms of Service in their entirety, including the incorporated policies (Disclaimer, Shipping Policy, Return Policy, and Privacy Policy).